Course curriculum

  • 1
    Module 1: Welcome and Foundations
    • Welcome
    • Introductory Survey
    • Framework and Guidelines
    • Noticing and Naming
    • Foundations of Diversity, Equity, and Inclusion
    • Diversity: Understanding Social Identity Groups
    • Video: Stories of Identity
    • Assignment: Cultural Identity Inventory
    • The Power of Inclusion
    • Video: Understanding Intersectionality
    • Equity, Not Equality
  • 2
    Module 2: Unconscious Bias
    • Cycle of Socialization
    • Video: How Identity Impacts Everyday Life
    • What is Unconscious Bias?
    • The Implicit Association Test
    • Assignment: Bias in Your Workplace
  • 3
    Module 3: Research
    • Introduction: Research on Bias in the Workplace
    • Case Study #1: Orchestras and Blind Auditions
    • Case Study #2: Expectation Mismatch Effect
    • Case Study #3: Discrimination in the Customer Service Industry
    • Case Study #4: Creating a Diverse Candidate Pool
    • Case Study #5: Gender Bias and Performance Reviews
    • Assignment: Has the Research Changed Your Thinking?
  • 4
    Module 4: Unconscious Bias in the Workplace
    • Introduction: How Bias Shows Up in the Workplace
    • Video: Stories of Bias
    • Types of Bias
    • Confirmation Bias
    • Recency Bias
    • Central Tendency Bias
    • Beauty Bias
    • Affinity Bias
    • Assignment: How Do You Mitigate Bias?
    • Strategies to Mitigate Bias
  • 5
    Module 5: Action Planning and Wrap Up
    • Recap
    • Spheres of Influence
    • Action Planning
    • PAUSE Framework
    • Resources
    • Course Feedback Survey